IBD Administrative Assistant

Industry:

Company: First Hawaiian Bank

First Hawaiian Bank is currently seeking a customer-focused and organized Administrative Assistant II to join our International Banking Department (IBD). In this role, you will be responsible to provide administrative support for IBD manager and IBD Business Bankers. Responsible for all administrative and office management duties for the department. As directed by the IBD Manager, provide customer service to Japanese speaking customers contacting IBD and support bank personnel in other areas in their interacting with Japanese speaking customers.

The successful candidate will be hired for the level of the position that aligns with their experience.

Compensation:

The hourly salary range for this role is $18.75-$23.75/hour; commensurate with experience.

Work Schedule:

Monday – Friday 8:00AM to 5:00PM (hours may vary)

The ideal candidate will have:

• Associate’s degree in Business, Liberal Arts, or related, or equivalent work experience required.
• Bachelor’s degree or equivalent preferred.
• 2 years’ experience in administrative and/or customer service position required.
• Experience working in a bilingual (English and Japanese) environment preferred.
• Demonstrated ability to read, write, and speak English and Japanese at a professional level essential.
• Possess relationship management and interpersonal skills to gain clients’ and co-workers’ confidence, trust and respect.
• Familiarity with Japanese business culture.
• Familiarity with financial statements and banking products.
• Possess high level of customer service mentality and skills.
• Possess attention to detail and good follow-through habit.
• Proficient in Microsoft Office software such as Word, Excel, PowerPoint, etc.