Japanese Bilingual Outside Sales Associate

Job Type: Location Type: Remote: open to residents of any country

 

Who we are:

Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We’ve grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as “Culinary Ambassador” promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 8,000 Japanese foods, beverages, restaurant equipment and supplies.

Benefits

All paid Health, Dental, and Vision Insurance for employees and their dependents

Life Insurance and 401k Plan with company match.

Compensation:

Base Salary + Incentive + Company Car + Gas Card

Location: El Monte, CA

Hours: M-F: 8AM – 5PM

Essential Job Functions
• Meets the monthly and annual sales quota as designated by the manager
• Visits customers and potential customers to provide support, information, and sell the Company’s products, with emphasis on Japanese speaking clientele
• Coordinates with the accounting department to assure the collection of payment in a timely manner
• Maintains high levels of customer satisfaction by providing excellent service and building rapport
• Responds to and communicates with all customers in a timely manner
• Coordinates urgent deliveries with the customer and the warehouse to accommodate the customer’s needs
• Educates customers on how the products or services can benefit them
• Inputs and updates orders within the Company database in a timely manner
• Maintains and safely navigates the Company vehicle as per the Company Vehicle Policy
• Participates in the weekly sales meetings
• Attends semiannual inventory count on designated day, possibly on a weekend
• Attends Company events and functions outside of normal working hours
• Other duties as assigned
• Obligation to answer to all management as requested

Physical Requirements
• Able to use a car and drive for a majority of the daily working hours
• Able to reach, bend, kneel, and lift up to 25 pounds frequently and 50 pounds occasionally
• Able to use the phone throughout the day
• Working Conditions

o Noise Level: Normal while in the office

Other Requirements
• Conversational level English required; Business level English preferred
• Business level Japanese required; Native level Japanese strongly preferred
• Has and maintains a clean driving record
• Maintains a positive attitude
• Works efficiently independently and in a team
• Adapts to frequent changes in assignments and workload
• Passes the Sake Adviser course within 1 year of employment
• High school diploma or equivalent required. Bachelor’s degree and above preferred
• Minimum 3 years of food wholesale/distribution experience required, preferably in the Japanese food industry
• 5 years of food wholesale/distribution experience preferred

Knowledge and Skills
• Possesses basic mathematical knowledge such as counting inventory, markup and discount calculations, weight and measurement conversions, combining, etc.
• Has strong communications and interpersonal skills
• Has strong problem-solving skills
• Has basic Microsoft Office proficiency
• Demonstrates strong organizational skills and attention to detail
• Knowledge of Japanese foods and liquors required

Disclaimers

This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company’s sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the “at-will” employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.

Mutual Trading Company, Inc. is an Equal Opportunity Employer.