Manager

Job Type: Location Type: On-site

 

Job Type

Full-time

Description

Join the Sushi Roku Team – Now Hiring – Manager

Are you ready to be part of something truly exciting? Sushi Roku Palo Alto is looking for an enthusiastic, hard-working Manager to join our dynamic team!

Located in the heart of beautiful Palo Alto, Sushi Roku is revolutionizing the Japanese dining experience. As part of the renowned Innovative Dining Group, which includes hot spots like BOA Steakhouse and Katana, Sushi Roku blends inventive sushi creations, bold fusion dishes, a lively atmosphere, and an expertly crafted cocktail menu.

We’ve quickly become the go-to destination for food lovers, trendsetters, and tastemakers from LA, Orange County, Las Vegas, Austin, and beyond. If you’re passionate about hospitality and want to be part of a high-energy team in one of Southern California’s most sought-after dining spots, we want you on board!

What You’ll Do

A Restaurant Manager provides ongoing training and development to the front-of-house staff and ensures service standards are consistently executed and achieved. Responsibilities include acting as a liaison between team members and management, executing each shift at the highest level of hospitality and acting as an extension of management when working service. The Restaurant Manager creates a positive work environment for our employees through friendly, caring, and professional communication, making sure to pass down a culture of excellence.

Your Key Responsibilities

• Have an extensive knowledge of our restaurant’s food offerings and beverage program
• Assist the General Manager with staffing, training and development for all hourly front-of-house employees
• Ensure that company standards are being met by communicating effectively with our employees and consistently reinforcing our policies and procedures
• Reinforce company rules at all times, including uniform, grooming and timeliness of employees
• Oversee all areas of service including but not limited to floor management, cultivating relationships with new and returning guests and creating a proactive sales culture with all staff
• Assist the General Manager with scheduling, purchasing, managing labor, food and beverage costs and P&L statements
• Aid the General Manager in investigating and resolving guest complaints
• Oversee restaurant repairs and preventative maintenance to ensure optimum operational efficiency
• Ensure compliance with health, sanitation, liquor, safety and employment regulations by clearly communicating and reinforcing standards and procedures to all staff members
• Be a creative thinker who can run the restaurant while generating new sources of revenue
• Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure
• Embody and deliver on exceptional service and hospitality

Why Sushi Roku?

• Be part of a trendy, award-winning team in one of the best neighborhoods in Southern California.
• Opportunities for growth and advancement within a leading restaurant group.
• Competitive pay and great benefits.
• Work in a vibrant, fun, and fast-paced environment.

Ready to join a team that’s changing the game in Japanese cuisine? Apply now and help us deliver a memorable dining experience to every guest!

Sushi Roku is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law

Requirements

Requirements

What we are looking for:

• 3 years of previous and relevant experience in a high-end, high-volume restaurant.
• Must be twenty-one (21) years of age or older.
• Possess a strong familiarity with food service regulations and proper food handling procedures
• Demonstrate strong operational skills and impeccably high standards of service.
• Must be able to multi-task, manage time efficiently, possess excellent communication skills, maintain a positive attitude and a professional demeanor and have a strong work ethic.
• Ability to communicate effectively with co-workers and guests.
• Proficient in Microsoft Suite: Outlook, Word, Excel; Open Table and Restaurant POS Systems
• Knowledge of Japanese cuisine is a plus!
• Must have a flexible schedule, available to work daytime, evening and/or weekend shifts.
• A valid Food Handler Card and a valid Alcohol Awareness Training Certificate. Must have upon hire.
• Be able to work in a standing position for long periods of time (up to 8 hours) with some walking and occasional sitting.
• Must be able to lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function at a high level. Furthermore, the individual must be able to multi-task, manage time efficiently, possess excellent communication skills, maintain a positive attitude and a professional demeanor and have a strong work ethic. Must have a flexible schedule, available to work daytime, evening and/or weekend shifts. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to provide verification of legal right to work in the United States. Must be twenty-one (21) years of age or older.

EDUCATION and/or EXPERIENCE

3 years of previous and relevant experience in a high-end, high-volume restaurant.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, training materials, and procedure manuals. Ability to communicate effectively with co-workers and guests.

MATHEMATICAL SKILLS

Ability to perform basic mathematical functions as relates to the essential functions of the job.

REASONING ABILITY

Ability to carry out detailed and specific written and/or oral instructions. Ability to problem solve in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

It is the employee’s responsibility to secure and maintain current status of all required certificates, licenses, or registrations when required by local, state, or federal government agencies, including a valid Food Handler Card and a valid Alcohol Awareness Training Certificate. Must have upon hire.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is required to work in a standing position for long periods of time (up to 8 hours) with some walking and occasional sitting. Hands and fingers are used to handle food, beverages and/or equipment. The employee is frequently required to stoop, kneel, or crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate to loud, generally in an indoor setting. The employee will work a varying schedule to include evenings, weekends, holidays, and extended hours as business dictates. While performing the duties of this job, the employee is frequently exposed to smoke, heat and/or cold.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description has been approved by the Company. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

We are proud to be an Equal Opportunity Employer. We make all employment decisions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by applicable law. We encourage everyone to respond.