Manufacturing Support Manager

Location Type: On-site

 

Job Title

Manufacturing Support Manager

Job Classification

Manager

Reports to

Plant Manager

Job purpose

Lead and inspire cross-functional teams supporting production operations. This role is pivotal in managing and executing strategic projects that drive operational excellence and align with our core values: Integrity, Excellence, Transparency, and Teamwork.

Duties and responsibilities

• Team Leadership & Project Oversight
• Manage and develop high-performing teams working on production support initiatives
• Provide clear guidance and mentorship to ensure successful execution of projects
• Foster a culture of collaboration, accountability, and continuous improvement
• Project Management
• Lead projects including new model introductions, technical documentation, and standard creation
• Lead or oversee development of reports tailored to various levels of management
• Ensure timely delivery of ad hoc assignments supporting production goals
• Stakeholder Engagement
• Collaborate with production, engineering, quality, and other departments to ensure project alignment
• Communicate progress, risks, and outcomes clearly across all levels of the organization
• Process Optimization
• Identify opportunities for efficiency improvements and implement effective solutions
• Standardize best practices and support documentation initiatives to maintain operational integrity

Essential Skills and Experience

• 5+ years of experience in manufacturing support, operations, or project management
• Previous leadership experience

Preferred Skills and Experience

• Bachelor’s degree in Engineering, Business Administration, or related field
• PMP certification or equivalent
• Japanese language proficiency

Working conditions

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of the job, the team member will be exposed to an office environment with substantial manufacturing and warehouse floor exposure. This includes being subject to both hot and cold work environments, extended hours, and occasional weekend work as needed to support manufacturing processes.

Physical requirements

While performing the duties of this job, the team member must have the ability to work in extreme hot or cold conditions, uses hands to finger, handle or feel objects, tools or controls; reach with hands and arms; ascend stairs; balance; stoop, kneel or crouch; talk and hear. Also, the team member must occasionally lift 50 lbs. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to focus.

Direct reports

5-10 Direct Reports