Microsoft Power Platform Operation Engineer – Japanese

Job Type: Location Type: On-site

 

• Job Details
• Job Title: Engineer (Power Platform Operations)
• Work Location: Torrance, CA
• Employment Type: Full-time/Permanent
• Salary: DOE (71-8K per yr) + excellent full benefits
• Visa Support: No
• Language Requirement: English / Japanese
• Client : IT Services
• End Client : Japanese Automotive

• Position Overview
Our client is seeking a skilled Engineer (Power Platform Operations) to support an automotive industry client. This role primarily focuses on Power Platform operations and requires close coordination with the client.

• Key Responsibilities
1 : Power Platform Operational Support
• Day-to-day operational support for:
– Power Apps
– Power Automate (Cloud Flows)
– Power Automate Desktop (RPA)
– Power Virtual Agents
– Dataverse
• Troubleshoot incidents and coordinate issue resolution
• Oversee RPA bot monitoring and runtime issue handling
• Support environment governance (DLP policies, environment monitoring, coordination related to COE dashboards)
• Manage access control and environment provisioning requests
• Escalate complex issues to Microsoft Support when necessary
• Serve as a dedicated operational support resource for U.S.-based and Japan-based members regarding Power Platform-related matters.
• While new large-scale development is not a primary responsibility, the role requires the ability to understand, troubleshoot, and perform minor low-code enhancements within existing Power Apps and Power Automate solutions.

2. Cross-Border Team Coordination
• Bridge communication between English-speaking and Japanese-only members
• Ensure alignment between on-site operations and offshore support teams

3. Client Communication
• Maintain close communication with the client regarding operational matters
• Participate in operational meetings and status reviews
• Provide feedback and improvement suggestions based on operational experience

• Qualifications
• 2+ years of hands-on experience supporting Microsoft Power Platform solutions
• Ability to read, understand, and modify existing Power Apps and Power Automate flows
• Experience supporting Power Automate Desktop (RPA) environments is preferred
• Understanding of Dataverse and Power Platform environment governance concepts
• Strong coordination and cross-team communication skills
• Business-level proficiency in Japanese
• Must be authorized to work in the U.S. without sponsorship
• Must be available for on-site work in Torrance, CA
• Ability to collaborate effectively within a client-side Power Platform team environment

Preferred Qualifications
• Experience working in bilingual (Japanese-English) enterprise environments
• Experience coordinating cross-border operational teams
• Experience supporting automotive or manufacturing industry clients