Production Control Specialist

Job Type: Location Type: On-site

 

This position works with the Production Control team, customer representatives, and cross-functional areas to react quickly to and resolve customer concerns and questions. The PC Specialist will also work to ensure shipment, delivery, and coordinate new product line trial delivery.

Work will include:

• Control shipment and delivery for trial parts.
• Create inventory/shipping communication with the Sales team.
• Create a problem resolution plan against the assigned customers’ needs and requests.
• Confirm status of assigned customers’ orders, shipments, delivery, and shipping notice (daily).
• As a customer service representative, is responsible for assigned customers’ additional orders, missed shipment(s), non-conformances, different operation days, logistics, and coordinates with related teams to accomplish it.
• Adjusts the number of inventory/shipping management labels in the finished parts locations and reports it to the PC team leadership.
• Audits, records, and adjusts number labels in the finished parts locations and reports it to the responsible department.
• Investigates concerns and reports to the department leader(s) necessary adjustments and how the information is to be communicated to related departments for the recovery.
• Keeps the PC Leadership informed of all unusual events.
• Carries out the requests of the PC leadership team.
• Provides backup and support for other Specialists.
• Able to read and understand Kanban and match parts to Kanban.
• And of course, other duties as assigned.
• management labels for new parts and engineering changes.
• Understands customers’ needs and requests and prepares for mass production needs.

What you’ll need.

• 1 – 3 years’ related experience.
• Microsoft Office Suite – working knowledge of Word, Excel, PowerPoint
• Excellent communication, both written and verbal, and problem-solving skills
• Ability to work with mathematical concepts such as probability and statistical inference, including fractions, percentages, ratios, and proportions
• Able to read and understand Kanban and match parts to Kanban, or the ability to learn this internal system upon hire.
• Willing and flexible to occasionally work outside of regular business hours to support 24-hour operations.
• Preference will be given to candidates with automotive and/or manufacturing experience.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor’s degree from an accredited university, or a related field, or 1-3 years of related experience. The equivalent combination of education and experience. Experience in a manufacturing environment is helpful.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals/documentation. Ability to effectively present information and respond to questions from groups. Computer programs, such as Microsoft Office Suite, are regularly used to communicate and gather information. Fluent in English. Japanese as a second language is helpful.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Desire to proactively and collaboratively work toward solutions with cross-functional team input.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is frequently required to stand, walk, bend, lift, or twist. The Team Member is occasionally required to stoop, kneel, or crouch. The Team Member must occasionally lift and/or move up to 40 pounds.

CODE OF CONDUCT

Indiana Automotive Fasteners is a team environment. We operate with mission-driven integrity. Our mission of “Ensuring your family’s SAFETY through our team’s QUALITY” is at the heart of all our decisions and actions. We exemplify ethical practices, professionalism, and personal integrity, creating respectful and trusting collaborative work environments where sound advice is valued. We contribute to the IAF team by living the core values of T.E.A.M.W.O.R.K.

• We are Trustworthy. We do the right things right every time. We do our jobs with honest effort every time, every day. We follow all Safety, Quality, and Work Policies.
• We are Engaged. We are eager and enthusiastic to help our team succeed. We persistently pursue excellence every day. We work together to continuously improve.
• We are Accountable. We are responsible for every product and process we touch. Our choices and actions matter because our work matters. We produce excellent-quality fasteners. Our work is a critical component to critical features on vehicles. It is our responsibility to follow our Quality-controlled procedures to ensure the Safety of our products.
• We are Motivated. Our work drives us. We can achieve, and we will achieve. We care about what we do.
• We are Welcoming. We encourage everyone’s best. We greet everyone with a friendly smile. We care about each other.
• We are Open-minded. We ask. We listen. We consider. We are curious about new possibilities. We are not content with the status quo, and we believe that our diverse backgrounds are what make us stronger, so we listen to learn from each other.
• We are Respectful. We listen to understand. We help each other. We believe every team member matters and deserve respect.
• We are Knowledge-seeking. We Genchi Genbutsu: Go, Look, See. We keep learning, we keep growing. We strive to understand, so we investigate problems to learn from our mistakes. We train and develop our team so that we continue to grow and improve.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.