Program Manager

Job Type: Location Type: Not Specified

 

Overview:

About the Role:

This position is responsible for driving end-to-end delivery of large enterprise programs, ensuring alignment across architecture, engineering, service delivery, and customer stakeholders.

Key Responsibilities:

• Lead large-scale transformation programs with multiple workstreams and PM teams
• Manage end-to-end service delivery, including planning, execution, and operational acceptance
• Drive governance, change control, and risk management across global projects
• Collaborate with cross-functional teams (Security, Network, Engineering, Operations)
• Present executive dashboards, status reports, and program updates to senior leadership
• Facilitate complex technical discussions and ensure alignment across stakeholders

Key Requirements:

• 20+ years in IT with strong experience in Program / Project / Service Management
• Proven delivery of global security and/or network deployment programs
• Experience working with enterprise clients (Banking / Telecom / Technology preferred – e.g., Bank of America, Cisco)
• Strong knowledge of PM frameworks (PRINCE2 or equivalent); ITIL Foundation preferred
• Expertise in managing distributed, multi-timezone teams
• Strong stakeholder management and executive communication skills
• Ability to operate under pressure and manage critical incidents effectively

Nice to Have:

• Experience in unified communications, managed services, and mobility solutions
• Exposure to security frameworks and global security deployments
• Multilingual proficiency (Mandarin, Japanese, Spanish, Portuguese, etc.)