QA Manager – SNOWFOX

Location Type: On-site

Industry:

Company: JFE Franchising, Inc.

Who are we:

We are part of the Wonderfield Group which includes the YO! Taiko, Bento, AFC Sushi, and SNOWFOX/SNOWFRUIT brands – we

operate more than 1500 kiosks, and 60 restaurants, our grab-and-go sushi is available in over 3,700 locations and we have 50 major

retail partners. Our key markets are the USA, Canada, and the UK with additional geographic presence in Europe and Australia. Our

JFE Franchising, Inc. brands are:

SNOWFOX – the franchisor of over 1,000 full-service sushi kiosks in 25 states throughout the continental U.S., Hawaii, and Alaska.

SNOWFRUIT – the franchisor of over 1,000 fresh cut fruit and vegetables throughout the U.S. – Refreshingly, Crips and Flavorful!

Our Purpose:

We Believe in Better Food for Everyone, The Japanese Way…

We continue to capitalize on consumer trends, spearheading category growth by bringing our proposition to more people around the

world across more channels, in more locations, on more occasions, and in more innovative ways. We are committed to purposeful

progress and profit for the benefit of our people, our communities, and our planet and we have a clear ESG strategy that delivers

progress against nine UN sustainability development goals.

Our Values:

Own It

We are accountable and make no excuses – We always look to improve. We take the initiative and are courageous and confident.

Care about it

We do the right thing, avoiding unnecessary shortcuts- We act with integrity and respect our communities, people, and our planet.

Make it Exceptional

We build relationships and make people smile- We say thank you – We’re positive and kind

Win Together

We’re open-minded and inclusive. We communicate clearly. We take time to look out for others and celebrate the good stuff.

Oerview of the role

As a Quality Assurance Manager, you will be responsible for ensuring the quality of JFE’s products or services. This role will oversee the

QA department and staff, monitor and ensure high-quality standards in production, inspect processes and outputs, analyze data,

communicate with external officers, and maintain records.

At JFE, you’ll join a dedicated team passionate about franchises and customer success. You’ll have room to grow-consider it a

leveling up in your career journey!

Key Accountabilities
• Maintaining compliance: Ensuring compliance with laws, regulations, guidelines, and policies
• Developing quality control: Creating and implementing policies and standards for the company to follow
• Testing and sampling: Ensuring products meet set standards and specifications
• Inspecting: Inspecting processes and outputs, and conducting in-house audits of product inventory and documentation
• Analyzing data: Assessing operational data and identifying quality problems
• Communicating: Communicating quality standards to the QA team and other relevant departments, such as product development
• Investigating: Investigating customer complaints and conducting root cause and preventive action analysis
• Supervising: Overseeing the daily workflow and schedules of the department, and supervising staff
• Leading: Leading the QA team by motivating, guiding, and managing team members effectively

Training: Training staff members on quality control processes and policies
• Evaluating: Conducting performance evaluations and handling discipline and termination of employees
• QA managers should have strong leadership skills, attention to detail, and excellent organizational skills.
• Able to work effectively in a team setting and have strong oral and written communication skills.
• Serve as the facility Food Safety Program Coordinator, HACCP (Hazard Analysis and Critical Control Points) Coordinator, and SQF (Safe Quality Food) Practitioner.
• Manage budgeting, purchasing, and inventory of QA operating supplies such as filters, chemicals, and lab supplies.
• Monitor the performance and competencies of QA staff and provide leadership, coaching, discipline, and development as needed.
• Assist the Research & Development team with formulation adjustments, product evaluations, and product launch activities.
• Partner with SLT (Speech and Language Technology) to drive continuous improvement.
• Maintain a safe work environment and support all plant safety programs.
• Assist with weekend and holiday coverage as needed.

What you’ll need
• Bachelor’s degree in food science/technology, Chemistry, Microbiology, Engineering or another related field
• 6 Years of experience in Field or similar manufacturing environment
• 4 Years of experience managing people/projects
• Computer literate with proficiency in, but not limited to: Microsoft Office Applications, Visio, Oracle Business Systems,

Infinity QS, etc.
• Detail-Oriented with Excellent Oral and Written Communication Skills
• Knowledge of water chemistry, microbiological analysis methods, chemical analysis methods, laboratory systems and

beverage sanitation practices
• Demonstrated ability to use data for creative problem solving experience using statistical software packages

What’s in it for you?
• We’re committed to building inclusive Teams and giving our people the opportunity to grow their careers alongside us
• Employer Paid Health Insurance: Medical, Dental, Vision, and Life Insurance
• 401 (K) Profit Sharing Plan
• Hybrid work environment
• Paid Time Off (PTO) & 13 Paid Holidays
• Monthly lunch meal allowance
• Fitness stipend
• Book allowance
• Tuition reimbursement and professional development assistance
• Training/Advancement Opportunities

JFE Franchising, Inc. is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to

ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to

race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion,

disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.