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Job Type:
Minimum USD Salary: 90,000
Maximum USD Salary: 90,000

Industry: Management

Company: Bento Sushi

Join Team Bento and be a part of our group of companies which operates more than 5600 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.


  • 263 Jenckes Hill Road, Lincoln, Rhode Island 02865 | Monday to Friday; 8:00am to 4:30pm


The Quality Assurance and Food Safety Manager is responsible for leading the quality assurance and food safety program at a specific facility. This includes working with customer, suppliers, corporate personnel and manufacturing staff. Responsibilities include auditing of quality systems such as the food safety plan, GMP Good Manufacturing Practices) and SOP’s (Standard Operating Procedures) for plant quality department. Responsible for communication of food quality standards to plant personnel through training, corrective actions, quality audits, production and facility monitoring.


  • Manage quality control and food safety function at the facility.
  • Oversees quality control function effectiveness.
  • Manage programs to verify, validate the food safety prerequisite programs.
  • Manage the plant food safety plan and associated policies and procedure.
  • Serves as Food Safety Team Member
  • Monitor, Support, and enforce all Bento Sushi food safety processes and procedures.
  • Participate in regular food safety inspections.
  • Ensure all quality procedures and processes are followed according to document policies.
  • Ensures that all GMP and safety standards are in compliance.
  • Maintains comprehensive understanding of all products manufacture by the plant as well as the raw materials, packaging materials and operations required in the manufacturing process including quality specifications and standards.
  • Coaches QA/QC team to become technical resources for facilitating issue resolution on the production floor. Develops technicians and supervisors in auditing of production team members performing quality processes.
  • Designs and implements quality assurance training programs.
  • Investigates and responds to customer complaints. Tracks complaint and reacts to emerging issues and trends engaging the appropriate functions and process owners (i.e production, maintenance PD, etc) to resolve.
  • Develops and analyzes statistical quality data, utilizes these data for trouble shooting or continuous quality improvement where appropriate.
  • Coordinate and participate in mock recalls.
  • Responds to customer requests and queries.
  • Provides technical support to operations. What you bring to the table


  • Minimum requirement of a bachelor’s degree in food science,
  • Minimum 8 years of overall professional experience in Quality Assurance, Food Safety and Sanitation
  • Minimum 5 years in a supervisory or management position in a plant of similar complexity and size • Leader Of change and strategic thinking
  • Broad knowledge and experience in quality and food safety management gained at successive levels of responsibility in a plant atmosphere.
  • Understanding of Preventive Controls Qualified Individuals (PCQI), other GFSI standard and HACCP (Certificate is a plus)
  • SQF Practitioner (3 years experience preferred)
  • Knowledge Of FDA standards and FSMA regulations • Demonstrated ability to direct coach, and train associates as well as plan, monitor and schedule work.
  • Lead and able to demonstrate “Best in class “behaviors with focus on food safety, quality assurance and plant regulatory compliance.
  • Demonstrated ability in using statistical process control for quality monitoring, improvement, and problem solving.

Why you should join our team:

  • Competitive Compensation: Starting salary of $90,000 annually.
  • Power of Collaboration: Live our core values – “Own it”, “Care about it”, “Make it exceptional”, and “Win together” – as we work together to create better food for everyone, the Japanese way.
  • Competitive Rewards: Reap the benefits of a comprehensive compensation, bonus plan, paid time off, group health benefits, and retirement plans that recognize your outstanding contribution.
  • Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
  • Champion Diversity and Inclusion: We proudly celebrate and champion employment equity, diversity, and inclusion through our Affinity Committee, ensuring that every voice is empowered and heard.
  • Lead the Sustainability Revolution: As part of our commitment to ESG, our Sustainability Committee drives our environmental initiatives and champions sustainable practices.

For more information about Bento Sushi and our opportunities, please visit

We thank all applicants for their interest; however only those candidates elected for an interview will be contacted. Special consideration will be given to applicants with previous experience working as Quality Assurance Manager; Quality Assurance Food Safety Manager, QA Supervisor, QA Manager, QC Manager, QC Supervisor, Food Safety Regulatory Compliance Manager


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