Restaurant General Manager

Job Type: Location Type: On-site

 

General Manager – New Concept

Situated in Downtown’s 2nd Street District, Austin Proper Hotel and Residences offers an artful immersion in lifestyle and wellbeing. With an emphasis on collaboration, Austin Proper features both inspired interiors by acclaimed designer Kelly Wearstler and is guided by the culinary creativity of Austin tastemaker MML Hospitality. Essentials include 238 rooms and suites; 99 branded residences; four unique settings for dining and drink; a focus on wellness with a dedicated spa and fitness center; and a variety of atmospheric event spaces. And it wouldn’t be Proper without a 5th floor pool deck offering small-batch tequilas and sunset views.

A new, intimate tasting menu restaurant is set to open at Austin Proper Hotel later this year. This chef-driven project will focus on precision and storytelling through food, offering a highly personalized and immersive dining experience. The culinary team brings international acclaim, and a philosophy rooted in discipline, creativity, and innovation. The concept will be rooted in French and Japanese styles.

We’re seeking a General Manager to lead the front-of-house team with warmth, precision, and presence. This is a highly visible, hands-on role requiring both cultural fluency and operational command. The ideal candidate is experienced in luxury hospitality or fine dining, and is excited to co-create a unique, deeply thoughtful experience with our culinary and service team.

Responsibilities

• Lead daily front-of-house operations, ensuring every touchpoint of the guest experience reflects our standards of elegance and care
• Act as host and service guide-welcoming guests, narrating pairings, managing pacing, and orchestrating the counter service journey from start to finish
• Partner with the culinary team to align service rhythm, communicate guest preferences, and anticipate real-time needs
• Review reservations daily, oversee dietary and guest notes, and manage the strategic seating and flow of the evening
• Uphold consistent communication and feedback loops across front of house and back of house to ensure seamless coordination
• Lead daily pre-service briefings, manage nightly service execution, and maintain accurate logs for guest feedback, cancellations, and performance notes
• Assist with beverage menu updates, inventory, and vendor coordination
• Ensure service standards are met with attention to detail, from printed menus to omiyage presentation

Qualifications

• 5+ years of experience in front-of-house leadership roles within fine dining, omakase, or chef’s counter environments
• Exceptional poise, presence, and communication skills, with an ability to guide teams and connect with guests in a calm, gracious manner
• Familiarity with reservation and POS platforms, inventory systems, and service documentation
• Prior experience in new concept openings is highly desirable

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things, and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all.

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.