Retail Store Manager – CocoNene Ala Moana Shopping Center

Job Type: Location Type: Not Specified

 

Aloha!

We are a local family business that has operated in Hawai’i since 1986 and proudly employs over 160 team members. The Art Source, Inc. is the parent company of Pictures Plus, Plus Interiors, and CocoNene – three sister brands committed to local manufacturing, local artistry, and products made right here on O’ahu.

Our factory in Kapolei creates artwork, furniture, décor, and personalized gifts for our stores across O’ahu, Maui, and the Big Island. We measure our success by our average hourly wage and the opportunities we create for local people.

Learn more: www.theartsourceinc.com

About CocoNene

CocoNene celebrates Hawai’i through locally made décor, gifts, and personalized products that help visitors and locals bring home a piece of the islands. To get a feel for our brand, here’s a short 4-minute video: https://youtu.be/1yIhTuckqkE

Our website: www.coconene.com

About This Role

We are hiring a Retail Store Manager for our CocoNene location at Ala Moana Shopping Center.

This is not typical retail. Our team blends hospitality, product knowledge, and focused guest service in a fast-paced, high-volume environment. As a Store Manager, you’ll help lead a team that guides guests to meaningful, locally made products while representing Hawai’i artists with warmth, professionalism, and pride.

We’re looking for someone who genuinely connects with our story, takes pride in our local roots, and wants to help carry that story forward through their leadership.

Pay: $60K-$70K+ (salary + bonus)
Full-Time Benefits: Medical, 401k, PTO, employee discount across all sister brands

What You’ll Do

As a Retail Store Manager, you will:

• Lead by example on the sales floor, welcoming guests with warmth, aloha, and professionalism
• Model authentic product storytelling and represent Hawai’i-made products and local artists with pride
• Reinforce and coach authentic product knowledge (not scripted) across the team
• Participate in management training meetings, monthly sales rallies, and required off-site meetings
• Support and coach the team in real time to deliver consistent, high-quality guest experiences
• Help guide guests through personalization and meaningful gift selection when needed
• Maintain store readiness, visual standards, and an inviting environment throughout the day
• Support daily store operations including opening/closing, cash handling, deposits, and task execution
• Ensure inventory control by receiving deliveries, monitoring stock levels, and maintaining organized backstock
• Achieve store goals by managing floor flow, coverage, and performance focus during shifts
• Communicate with internal departments (such as production, inventory, visual, or leadership partners) to support store needs, resolve issues, and keep operations running smoothly
• Uphold and reinforce a positive, collaborative team culture

This role is for someone who enjoys leading people, improving performance, and keeping the store running smoothly – not just managing tasks.

What We’re Looking For

Must-haves:

• Ownership mindset with a proactive leadership style
• 2+ years of previous leadership or management experience required
• Comfortable driving store goals and performance improvement
• Strong floor presence with the ability to lead by example
• Reliable follow-through with clear, respectful communication
• Coaching mindset with a people-first approach
• Operational awareness, including inventory control and daily store operations
• Technologically competent and comfortable working in digital systems, including POS, inventory management, email communication, and shared trackers or documents
• Growth-minded and motivated by continuous improvement and supporting store goals
• Alignment with CocoNene values and pride in representing Hawai’i-made products

Availability & Requirements:

• Ability to work nights, weekends, holidays, and late hours
• Ability to commit to a full-time leadership schedule of approximately 40-50 hours per week
• High school graduate or equivalent

Nice-to-have:

• Experience working in a tourist-heavy or international guest environment
• Familiarity with inventory processes such as receiving, replenishment, or counts
• Comfort using shared digital tools (POS systems, email, spreadsheets, or task trackers)
• Experience providing real-time coaching or feedback on the sales floor
• Familiarity with sales metrics or daily performance goals
• Background in a hospitality-driven, values-based, or locally made brand
• Conversational Japanese

How Success Is Measured:

• Achieving store sales and performance goals
• 5-star Yelp and Google reviews
• A strong, visible leadership presence on the sales floor
• A supported, engaged team with clear expectations
• Consistent follow-through on operations and inventory
• Proactive communication with internal teams to keep the store running smoothly

Why Join Us?

• You’ll step into a meaningful leadership role that plays a vital part in how our store runs day-to-day
• You’ll have real ownership and influence over team support, guest experience, and store performance
• Your work directly supports Hawai’i artists, local manufacturing, and diverse local jobs
• You’ll deepen your leadership skills through hands-on coaching, communication, and operational support
• You’ll work closely with company leadership as a trusted partner
• This role is designed for someone who wants to have autonomy, professional growth, and make a lasting impact

To Apply

In your cover letter, we’d love to hear what draws you to CocoNene and our story. Please send your resume and cover letter explaining why you’d be a great fit for CocoNene Ala Moana Shopping Center.

Mahalo for your interest!
The Art Source, Inc. – Pictures Plus • Plus Interiors • CocoNene
www.theartsourceinc.com