Server

Industry:

Company: Aroma360

OVERVIEW:
We are crafting an unparalleled dining and lounge experience in the heart of Miami. Our meticulously curated multi-functional space will feature a world-class Omakase concept, a state-of-the-art listening lounge, and retail displays featuring products from our existing luxury lifestyle brand. Our culinary program will be overseen by award-winning Chef Bee of Naiyara, Oishi Thai, and many more. Chef Bee is a renowned figure in Miami, as his restaurants are known for having some of the most exclusive, hardest-to-obtain seats. Our projected opening is mid-December 2024.

JOB POSITION TITLE: SERVER, Hotel Collection Wine BarQUALIFICATIONS:
• At least two years of sales experience and proven track record in using inside

sales methods to generate leads and upsell
• Previous experience in luxury hospitality

REQUIREMENTS:
• Excellent customer service and people skills required
• High energy and stamina are required
• Ability to stay calm and work efficiently under pressure
• Ability to prioritize job duties and manage time effectively
• Strong verbal communication skills required
• Willingness to work evenings, late nights, and weekends as required
• Ability to read menus, safety documents, etc.
• Accurately taking orders for food and drinks, and communicating menu items to

customers
• Promptly delivering food and drinks to tables
• Communicating with the kitchen to help process orders and accommodate special

requests
• Processing payments accurately and quickly using a variety of payment methods
• Setting tables with glasses, tableware, condiments, napkins.
• Greet guests, make an experience, and provide exceptional service.
• Explain the menu, including sushi and Japanese cuisine, and help guests choose
• Serve food and drinks, and ensure the serving station is stocked
• Understand the technical relationship between the sushi chef and dining room, and be accountable for all technical aspects of service
• Anticipate guest needs and communicate them to the team
• Always maintain a positive attitude
• Have good communication skills and work well with the entire staff
• Be organized and great at prioritizing
• Ability to quickly immerse yourself in the details of the new product
• Excellent communication skills and interpersonal skills to engage potential

customers, listen, build rapport, assess customer needs, and quickly adjust a pitch

to changing dynamics of the interaction
• Good time management skills