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Job Type:
Full-time

Industry: Front of the House

Company: Sushi Lucy

Hiring Immediately – Sushi Lucy is a fast growing company located in North Miami. Our combination of traditional and modern does not disappoint and delivers a tasty menu in an original and fun atmosphere fit for the entire family!

Job Summary:

Sushi Lucy seeks a Server that is responsible for providing excellent customer service and promoting an exceptional dining experience for customers. Sushi Lucy is looking for motivated, dedicated and professional servers to be a part of our team! The ideal candidate for this position should have at least 2 years of experience as a server in the sushi restaurant/hospitality industry.

Required Knowledge, Skills, and Abilities:

  • Ability to multi-task and work in a fast paced environment.
  • Ability to use any credit card processing machines, cash register, and touch screen monitors.
  • Basic knowledge of dining room and service procedures and functions.
  • Must be of legal age to serve alcoholic beverages, according to local state laws.
  • Must have a minimum of 2 years of experience in a high end fast-paced environment.
  • Knowledge of Sushi, Japanese Beers/Wine, and Sake.
  • Food handling certificate (Preferred)
  • Excellent communication and customer service skills
  • Responsible, trustworthy, attention to detail, cleanliness and safety.
  • Ability to be mobile for a minimum of 6 hours on your feet.
  • Bilingual is a plus

Duties:

  • Greeting customers upon arrival at the restaurant.
  • Providing excellent customer service during their dining experience.
  • Memorizing the food menu and Beer / Wine and Sake list as well as any nightly specials.
  • Providing suggestions for food or drink choices to diners.
  • Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs and setting tables throughout the shift.
  • Carrying drinks and food from the kitchen or bar area to the tables.
  • Provides information to help with food and beverage selections.
  • Presents ordered choices in a prompt and efficient manner.
  • Maintains dining ambiance with an enthusiastic attitude and a focus on cleanliness.
  • Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
  • Transmits orders to the kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
  • Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to Front of the House Supervisor/host, and returning change or credit card and signature slip to patrons.
  • Practices “Upselling” at all times.
  • Respond to customer complaints quickly to resolve them effectively.
  • Always attend to customers with a smile.
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