Solutions Consultant

Location Type: Not Specified

Industry: Other

Company: Rokt

We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies.

We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue-and often all their profits-from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Solutions Consultant

Target total compensation ranges from $185,000 – $230,000, including a fixed annual salary of $150,000 – $195,000, an employee equity plan grant, and world-class benefits.

Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

This role is ideal for marketers, project managers and implementation specialists who want experience working alongside the largest eCommerce retailers in the world, helping align Rokt to their business goals. You’ll use your background in marketing, ecommerce, customer acquisition, personalization and client relationship management to communicate the Rokt value proposition to prospective clients.

Day-to-day, you’ll work closely with our Business Development team, becoming an integral part of the sales cycle, setting up our customers in the right way and ensuring success over a long term partnership. You will not have a quota, but will have the opportunity to participate in the success of the growing Go-To-Market team.

This role directly impacts the company’s growth and is a crucial component to our ability to increase both deal velocity and deal quality as we scale both domestically and internationally.

About the role:

• The Solutions Consulting team is responsible for improving Rokt’s deal quality, velocity and ultimately, client success. We educate clients, project manage their integrations with Rokt, and improve the process over time
• Help marketing executives understand how Rokt will deliver incremental profit to their business by helping them better leverage their first party data
• Partnering with the sales team and solution selling; defining with the client how Rokt’s solution hits their objectives, coordinating bespoke demos of the product and pulling in Customer Success and Product as needed to establish credibility & deepen the relationship
• Prove the technical feasibility and value of Rokt’s platform to customers, showing a deep understanding of marketing and ecommerce technology
• Project manage the end-to-end integration lifecycle for new and existing clients, enabling them to achieve their objectives
• Responsible for coordinating customization work with the engineering and product teams and ensuring customized solutions are built for future scale and adoption

Requirements

About you:

• 3 – 7+ years experience in similar roles in digital marketing, customer acquisition, or CRM/retention, at an agency, or SaaS company (MarTech or AdTech businesses)
• Japanese, French and German speakers a plus
• Highly developed commercial and strategic acumen in multiple ecommerce verticals like retail, media & streaming, F&B, travel and financial services
• You understand the digital marketing adtech landscape with a constant curiosity to learn more
• Familiarity with common digital marketing tools, including but not limited to A/B testing, CRM tools, channels like Facebook and Google, website personalization, etc.
• You can clearly communicate how to integrate these digital marketing tools into an ecommerce website. You have a proven record of being a technical marketing champion within these platforms and verticals
• Excellent communication skills, written and verbal, and willing to take constructive feedback to increase these skills
• Track record of driving revenue growth and sales efficiencies through your relationships with clients in previous roles

Benefits

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better.

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• All employees have access to our LevelUp! program, providing opportunities for coaching, courses, and training to support career growth and development.
• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!
• Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!
• Dog-friendly office
• Extra leave (bonus annual leave, sabbatical leave etc.)
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

Note: The first stage of the recruitment process for this role is to complete a 15-minute online aptitude test, which will be sent out to your application email. Successful candidates will be contacted to discuss the next steps.