SSD Store Support Associate

Industry: Store Strategy Div, Produce, Retail

Company: MARUKAI CORPORATION

Description

Job Title: SSD Associate Produce Department
Produce STORE ASSOCIATE Division:
Store Strategy Division Department:
Produce Section:
Location: WLA MARUKAI 12121 West Pico Blvd. Los Angeles, CA. 90064
Reporting To: RENE HERRERA
DEPARTMENT LEADER FLSA Classification:
Non-Exempt Employment Type:
Part-Time Pay Level:
Level 1 – 24 Revision Date:
10/15/2021

POSITION SUMMARY

Our Produce Store Associates are devoted to ensuring proper presentation of our produce along with providing a smile, greeting and assisting customers who visit the produce section. Filling and rotating produce cases and dry tables to ensure that all Produce is organized to meet the overall appearance of the produce section of the store. This is not a supervisory position.

ESSENTIAL DUTIES (responsibilities include, but are not limited to)

Stocking:
• Organizes and stocks produce areas per store’s layouts, planograms and standards
• Setting up and maintaining the condition of the produce section according to company standards
• Builds produce displays, rotates and discards outdated or spoiled product to ensure freshness and quality
• Checks temperature for damage and unacceptable quality, follows established return procedures with Section Leader
• Filling and rotating produce cases and dry tables
• Cuts cases, stacks, prices, and marks merchandise as instructed by the immediate supervisor
• Trims, cuts, wraps, trays, displays and waters produce
• Unloading produce
• Breaking down pallets, separating produce for sales floor, cooler and/or back room prep area
• Processing and/or wrapping produce items prior to filling cases and dry tables
• Operating pallet jack, scissor lift, baler, compactor and scrub machine
• Reporting shortages and claims to ensure proper billing, breaking down loads and dating product
• Maintains a well-organized back stock area
• Ensures that all produce products are in its right place, so shoppers can find what they need quickly and easily
• Maintains good communication with store management, associates and suppliers/vendors
• Backs up stocking in other departments as needed
• Attends department and all store meetings, as assigned or needed
Customer Service:
• Providing premier customer service, including greeting them and responding to questions
• Engaging in suggestive selling and other sales techniques
Inventory:
• Notifies immediate supervisor of out of stock products
• Reports price discrepancies to immediate supervisor
• Must be knowledgeable of merchandise placement and location
Department Maintenance:
• Verifying ads, hanging current sale signs, and removing out-of-date sale signs
• Ensures proper pricing and signing of products
• Maintains cleanliness of work area, storage area, and selling floor
• Ensures a safe and secure work environment

ADDITIONAL DUTIES
JOB DESCRIPTION

Job Description – Produce Store Associate Page 2 of 3
Cross Training:
As a member of the company, s/he exemplifies teamwork and is open to and willing to be trained and step in when needed in all similar skilled areas for filling and development opportunities.
Safety, Loss Prevention and Procedural Compliance:
• Follows Company guidelines for managing confidential information, customer satisfaction and supervising store personnel
• Follow safety practices such as: washing hands, using a pair of gloves, wearing a clean uniform per shift, no jewelry to be worn at any time, wear hair covering, trim and clean fingernails often
• Under the direction of immediate supervisor, administers IIPP Procedures, Safety Program and Procedures
• Assists immediate supervisor in Loss Prevention in curbing internal and external theft
• Ensures satisfactory maintenance, appearance and condition of assigned facilities to comply with security, safety and environmental codes and ordinances
• Enforces compliance with all local, state, federal regulations and company policy pertaining to safety and loss prevention
• Complies with all Health Compliance and Food Regulations
• Complies with all OSHA requirements

QUALIFICATIONS

The required qualifications are as follows:
• You must be 18 or older to use sharp knives, use ladders, scaffolds or their substitutes above 6 feet in height, and to operate or assist in operating power-driven machinery or equipment
• Must be able to use job related equipment such as knives, wrappers, scales, compactors, garbage disposals, hand trucks and pallet jack.
• Must be able to operate pallet jack, scissor lift, baler, compactor and scrub machine
• Able to deliver friendly, courteous, prompt customer service
• Possesses or willing to obtain a forklift operating license
• Possess a CA Food Handlers Certification & or the ability to acquire one within 3 months from acquiring the position
• Able to read, write, and do simple math problems
• Able to interpret, understand and follow instructions
• Ability to effectively communicate and respond to questions from the general public and management
• Ability to interact with all levels of management

EDUCATION
• High School diploma or GED preferred, but not required.
• No experience required, but prefer a minimum of 1-3 years of work experience in similar work environment
• Customer service experience in a similar or comparable work environment, strong work ethic supported by a pleasant and positive attitude of “can do” success.

WORKING CONDITIONS

Produce Store Associate’s duties are performed primarily in the sales, prep and back door receiving area. A Produce Store Associate may be exposed to various temperature changes and work environments. Work includes eye-hand coordination, repetitive arm and hand movements, safe use of knives and pineapple corer, along with frequent interaction with customers and other associates.

SKILLS & PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Also other tasks assigned by supervisor.

JOB DESCRIPTION

Job Description – Produce Store Associate Page 3 of 3
• Ability to frequently reach, lift, stack and maneuver objects of varying dimensions and weights up to approximately 100 lbs. with a lifting aid. And up to 20 lbs. without aid. Ability to push and pull fully loaded hand trucks.
• Ability to stand for long periods of time, walk and move rapidly, bend, stoop, twist and turn frequently. Manual dexterity and good eye-hand coordination are necessary. Must be able to operate related equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks and hand trucks.
• Mental alertness is necessary to ensure safe and accurate completion of work activities. Requires knowledge of basic math, weights and measures. Ability to learn section policies and procedures.
• Exposure to potential hazards exists with respect to equipment and work aides necessary to perform job duties. Hands are in frequent contact with water and various fruits and vegetables while performing job duties.
The above statements are intended to describe the general nature of work performed by employees assigned to this job. It is understood that no job description can fully include all responsibilities of the job, nor can it adequately express the attributes and expectation in being a Marukai leader. Further, based upon changing needs of the department and store, the Store Manager or designate can and will add responsibilities or tasks as needed. If a permanent change, the Store Manager will work with HR and update the job description in a reasonable time. All employees must comply with Company, Division, and Store policies. Procedures and applicable laws. The responsibilities, duties, and skills required of personnel may vary within each store and from store to store. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions

Requirements

Store Support Associate (Produce Department)

Marukai Markets dba TOKYO CENTRAL is one of the fastest-growing chain of retail stores and supermarkets offering the widest selection of Japanese and Hawaiian imported grocery and retail products in the nation. Customers are provided with a variety of products that you will not find in a typical grocery store environment. Fresh, seasonal, and variety of foods are our passion!

We’re immediately hiring associates for our Produce department and produce clerks are needed!

*This is a summary of some key duties and physical requirements and is not intended to be a complete job description.

Benefits/Perks
• Employee Discounts
• Paid Sick Leave
• May Health Insurance
• Supplemental Insurance available for Life and Disability Insurance
• 401 K (after one year)

ESSENTIAL DUTIES in Produce Department (Produce Clerk) (responsibilities include, but are not limited to):
• Stocking and unpacking Produce
• Setting up and maintaining the condition of the Produce Department according to company standards
• Ensures produce is handled, stocked, rotated and merchandised
• Checks product area temperature to ensure freshness and quality
• Processing and/or wrapping produce items prior to filling designated areas
• Cutting, labeling, and wrapping produce
• Operating pallet jack, scissor lift, baler, compactor and scrub machine
• Maintaining cleanliness of the store/ store upkeep
• Must clean and sanitize work areas
• Work Environment will be in extreme temperature

Customer Service:
• Providing premier customer service, including greeting them and responding to questions
• Engaging in suggestive selling and other sales techniques
• Meets or exceeds Department’s sales goals assigned through the efficient execution of Company policies and procedures
• Maintains cleanliness of work area, storage area, and selling floor
• Ensures a safe and clean work environment
• Cross Training:
• Store Support Associates exemplify teamwork and are open to and willing to be trained and step in when needed in all departments and similar skilled areas for filling and development opportunities.

QUALIFICATIONS:
• High School Diploma or GED equivalent
• Must be 18 or older to use sharp knives, use ladders, scaffolds or their substitutes, substitutes above 6 feet in height, and to operate or assist in operating power-driven machinery or equipment.
• Must be able to use job related equipment such as slicer, scale, saw, knife and wrapper
• No experience required, but a minimum of 1-2 years of work experience in a similar work environment is preferred
• Experience as a Produce Clerk is preferred
• Possess a CA Food Handling license or the ability to acquire one
• Must be able to lift up to 20 pounds without aid
• Exposure to potential hazards exists with respect to equipment and work aides necessary to perform job duties. Hands are in frequent contact with water and various fruits and vegetables while performing job duties.

REQUIREMENTS

• Comfortable with working in a kitchen environment
• Must be able to operate related equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks and hand trucks
• Able to deliver friendly, courteous, prompt customer service
• Able to read, write, and do simple math problems
• Able to interpret, understand and follow instructions
• Ability to effectively communicate and respond to questions from the general public and management
• Ability to interact with all levels of management
• Has or willing to obtain a CA Food Handler’s Certificate
• Other tasks as instructed by supervisors

Marukai is an Equal Opportunity Employer and participates in E Verify.

Marukai is very aware of the COVID-19 pandemic and practices the highest and safest levels of precautions to keep associates safe with sanitizing practices, social distancing, personal protective equipment, and safety screenings in adherence with the Health Department, CDC, State, Local and Federal laws.

All Candidates must be able to work evening shifts, weekdays, weekends, and holidays.