Support Specialist – Community Development Department

Job Type: Location Type: On-site

 

Salary: $25.97 – $34.80 Hourly
Location : City Hall – The Beaverton Building, OR
Job Type: Full time
Job Number: FY25/26-01112
Department: Community Development Department
Division: CDD Administration
Opening Date: 08/20/2025
Closing Date: 9/3/2025 11:59 PM Pacific

The Position
The City of Beaverton’s Community Development Department (CDD) is seeking an experienced administrative professional to be a Support Specialist 2 in the Administration Division. This role provides direct customer service to visitors and keeps the whole department on track by helping with a wide variety of administrative tasks including accounts payable, website updates, and meeting coordination.
The ideal candidate:

• Takes pride in creating a positive experience for customers accessing the CDD Permit Center in person, over the phone, and via the electronic permit system.
• Finds satisfaction in tracking details and can provide accurate bookkeeping, data entry, file maintenance, and contract tracking support to the department.
• Enjoys collaborating with coworkers, contractors, and other agencies to create and maintain positive working relationships.
• Has experience with Content Management Systems and creating, updating, and modifying web content.
• Is interested or has experience working in a construction, engineering, or permitting environment.

This is a full-time, non exempt, SEIU-classified position. The work hours will be Monday – Friday 8:00am-5:00pm There is one vacancy.
Please click APPLY to submit your application via the City of Beaverton’s online portal. You will need to fill out your work history and respond to several supplemental questions. Your education, skills, and experience will be evaluated using the main application form and supplemental questions; a resume and cover letter are not required and do not substitute for a complete application and work history.

Responsibilities
Customer service and communication

• Help guests and visitors at the Permit Counter, by phone, and via email.
• Support citywide mailings and mass communications.
• Research and monitor public records requests.

Administrative and technical support

• Process accounts payable, contract change orders, and payment requests.
• Maintain electronic files for purchase orders and payment requests.
• Coordinate with the Finance Department on payments to other agencies.
• Order supplies, equipment, and city-branded clothing for staff.
• Make and monitor meeting and travel arrangements for employees.
• Prepare meeting spaces and materials for events and take notes at meetings.
• Maintain accurate records using databases and spreadsheets and generate reports.

Document and content management

• Draft, format, proofread, edit, and process documents including inspection notices, contracts, intergovernmental agreements, and memoranda.
• Create and maintain standard operating procedures (SOPs) and visual process flow diagrams.
• Organize and maintain electronic and paper files.
• Update internal and external websites with content, forms, and reports, ensuring that content and formatting follow ADA guidelines.

Additional duties are outlined in the class specification.

Qualifications
Minimum qualifications

• High school diploma or GED, and
• Three years of general office/clerical experience; or
• An equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.
• Ability to pass reference checks and education verification, and satisfy the requirements of a background check.

The City of Beaverton is committed to supporting a culture of accountability, equity, and inclusion for all, especially marginalized groups. We pledge to continue the ongoing, difficult, and essential work needed to address institutional racism and historical inequities in all forms.
Beaverton is a diverse city, boasting a large population of qualified persons, including women, veterans, Black, Indigenous and People of Color, persons with disabilities, generational groups, people who speak many languages and are of diverse national origins.
Studies have shown that many candidates, especially women, are less likely to apply for a job if they do not believe they meet 100% of the hiring criteria. The city’s talent acquisition goals include hiring the candidate who is best able to meet the performance objectives of the role. We therefore encourage persons with non-traditional skill sets and experiences to apply, even if you believe you do not meet 100% of the qualifications and hiring criteria described.

Compensation
Wage range: $25.97 – $34.80 hourly

Starting rate will be determined based on an analysis of related work experience as outlined in the Equal Pay Act. New hires who meet minimum requirements will start at step one. Higher steps within the posted wage range may be offered to those who have additional years of directly related experience.
Total compensation package and benefits

In addition to competitive pay, the city offers a wide variety of benefits to regular employees which make up an exceptional total compensation package.
The city pays the full retirement contribution to PERS including the employee portion; provides employees with an opportunity to participate in a deferred compensation retirement plan; makes available a public service loan forgiveness program and tuition reimbursement program; and offers excellent health, dental, vision and life .
Additional benefits include excellent , PTO cash out options, wellness programs and incentives, a Health Reimbursement Account (HRA) VEBA with 3% employer contributions, an Employee Assistance Program (EAP) and bilingual pay premiums.
City of Beaverton Compensation Break DownGross cash compensationStarting stepStep 1Step 4Step 7Yearly salary$54,027.00$62,551.68$72,390.84
Estimated benefits paid by the city – non-cash compensationPublic Employees Retirement System fully paid contributions for employee $2,836.42$3,283.96$3,800.52Medical & Dental – Max city contributions for employee +1 (dollar value)$31,783.08$31,783.08$31,783.08Health Reimbursement Account (HRA) VEBA; 3% contribution$1,620.81$1,876.55$2,171.73No-cost Tri-Met public transportation pass (dollar value)$1,200.00$1,200.00$1,200.00Total estimated non-cash compensation/benefits$37,440.31$38,143.59$38,955.32
Total salary and estimated non-cash compensation value$91,467.31$100,695.27$111,346.16
Annual amounts in the table are shown for comparison purposes only and may vary slightly from actual salaries due to rounding calculations in the payroll system.
The City of Beaverton provides a generous benefit package, including excellent medical, dental, vision, and life insurance coverage; and employer-paid PERS retirement. Learn more about your options and employee-based benefits by clicking the link below.
01

This position requires you to work in-person at Beaverton City Hall, providing customer service at the Permit Center.

• I understand this requirement.

02

What is your highest level of education?

• High School Diploma or GED
• Some College
• Associate’s Degree
• Bachelor’s Degree
• Master’s Degree or higher
• None of the above

03

What best describes your experience performing administrative and customer service work in an office environment?

• Less than 1 year
• 1-3 years
• 3-5 years
• 5-8 years
• 8 years or more
• None of the above

04

What best describes your experience processing Accounts Payable or purchase orders, or monitoring vendor contracts?

• Less than 1 year
• 1-3 years
• 3-5 years
• 5 or more years
• None of the above

05

What best describes your experience updating and maintaining public websites using a Content Management System?

• Less than 1 year
• 1-3 years
• 3-5 years
• More than 5 years
• None of the above

06

Do you possess full professional proficiency to read, write and speak one or more of the city’s priority languages (Spanish, Chinese, Vietnamese, Korean, Arabic, Japanese, Russian)?

• Yes
• No

07

If you answered yes to the question about languages, which of the City of Beaverton’s priority languages do you speak, read, and write fluently?

• Spanish
• Arabic
• Korean
• Vietnamese
• Chinese
• Russian
• Japanese
• None of these

08

Describe your experience maintaining or updating internal or external web content using a Content Management System. Please include what CMS(s) you used and describe the techniques you have used to ensure content is timely and accurate.
09

Describe your experience with bookkeeping, accounting, and contract tracking.
10

The wage range for this position is $25.97 – $34.80 hourly. What wage would be willing to accept? Your answer is confidential and will not be used for application screening.
Required Question