Custom Programs Resident Director

⭐️Work with us⭐️:

Based in Osaka, the Custom Programs Resident Director will plan & implement customized programs developed specifically for various universities in the United States.

Job Description (link)

 

Position Title Custom Programs Resident Director (multiple positions)

Status Full-time, temporary onsite (some evenings and weekends) and/or part-time, temporary onsite

Location Osaka, Japan

Supervisor Program Director, CET Japan

Contract Dates Some flexibility within range April 2025 –July 2025

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Salary

The monthly salary for the full-time position is ¥ 300,000 – ¥ 350,000 commensurate with experience. Part-time compensation is commensurate with the full-time equivalent.

Position Description

The Custom Programs Resident Director (CPRD) will plan and implement customized programs developed specifically for various universities in the United States. The initial assignment will be for one term with a possible extension based on upcoming enrollment and satisfactory performance.

Attributes of the ideal CPRD candidate are strong leadership skills, flexibility, dedication, and enthusiasm for working with students and for cross-cultural exchanges.

Candidates are advised that this is a time-consuming, challenging position.

Position Details

CPRD responsibilities include but are not limited to the following:

Program Operations & Implementation

• Contribute all program planning, including finalizing all excursions, guest lecturers, housing, health and safety preparations and other logistics
• Attend student activities and excursions, including those that occur on evenings and weekends
• Adhere closely to CET custom program policies and procedures
• Coordinate student and faculty arrivals
• Handle appropriate funds and work according to a budget
• Maintain office hours and meet frequently with students to serve their needs

 

Student and Faculty Advising and Support

• Conduct orientations and serve as on-going resource for questions relating to health and safety, housing, language, and culture
• Maintain a high level of visibility and accessibility to students and faculty leaders
• Respond to emergencies and incidents, managing messaging and communication while collaborating with local and US-based staff

Communicating and Collaborating with Headquarters and Osaka-based Staff

• Collaborate closely with Osaka-based Residential and Academic staff, particularly on student issues and program planning that utilizes cross-program resources
• Maintain close working relationship through regular office hours, weekly team meetings, and effective written and verbal communication
• Maintain close communication with headquarters regarding any student, partner, or staff issues that arise
• Utilize Terra Dotta to review student reports and file detailed incident reports
• Offer effective responses to issues identified in program evaluations
• Write a detailed final report one month after the end of each custom program, identifying challenges and suggesting solutions

We’re looking for…

• Advanced proficiency in Japanese and English
  • Candidates must have an ability to communicate to local service providers and emergency personnel in Japanese
  • Candidates must have an ability to give nuanced presentations and facilitate difficult conversations with both students and faculty in English
• Significant experience living, working, and/or studying in Japan, preferably in Osaka
• Bachelor’s degree, in any field
• Professional experience working with students and/or travelers, preferably in a US-Japan cross-cultural context
• Professionalism with strong management and organizational skills
• Cultural sensitivity and a commitment to cross-cultural exchanges
• Ability to establish and maintain positive professional relationships and communicate effectively with colleagues, students, staff, and partners
• Excellent time management skills and ability to manage conflicting priorities
• Ability to take initiative and use good judgement when solving problems
• Experience with Office 365 (Word, Excel, PowerPoint, Outlook, Teams) and Terra Dotta preferred
• Willingness to serve in different roles and work evenings and weekends
• When custom programs are operating, be on call in case of an emergency, 24 hours a day, 7 days a week
• Patience, flexibility, positive attitude, and a sense of humor

To Apply

Qualified candidates should complete our application form and upload the following materials:

• Cover letter
• Résumé or curriculum vitae

In the application form, select “Custom Programs Resident Director – Japan” in the drop-down menu.

Applications missing any of these components will not be considered. The successful completion of a background check, including professional/academic references, is required for this position.

Application deadline: We encourage applicants to send their materials as soon as possible and before our best consideration deadline on January 15, 2025

To all recruitment agencies, CET/ATA does not accept agency resumes. Please do not forward resumes to our jobs inbox, CET/ATA employees or any other company location. CET/ATA is not responsible for any fees related to unsolicited resumes.

Our Commitment to Diversity

At CET/ATA, we don’t just accept difference, we celebrate it. We use our diverse backgrounds and perspectives to our benefit by enriching our stakeholders and ourselves. CET/ATA is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, genetic information, or any other protected characteristic under applicable law. If you have a special need that requires accommodation, please let us know.

COVID-19 Vaccination Recommendation

CET/ATA has made the safety of our students, travelers, and colleagues, and our surrounding communities a top priority. As part of that commitment, CET/ATA highly recommends all staff to be fully vaccinated against COVID-19.

Description of the Organization

CET Academic Programs is a study abroad organization that has been developing and operating innovative educational programs abroad since 1982. Originally “China Educational Tours,” CET began operations in Beijing, later expanding to other locations around the world. Today, CET offers a varied portfolio of semester, summer, and customized programs around the world.

CET is known for strong academics, professional program management, a nimble and collaborative approach to partnerships, and supportive student services. Through elements such as field-based course components, internships, and housing with local roommates, CET strives to integrate students into the local community and facilitate lasting relationships with hosts. Through its commitment to equity and inclusion, CET seeks and encourages the participation of students from diverse backgrounds and strives to create program environments that foster critical thinking and an appreciation of difference. And as an environmentally conscientious organization, CET aims to adopt sustainable measures across its operations.

CET’s parent company, Academic Travel Abroad, Inc. (ATA) is an educational travel provider for many universities, cultural, and media organizations, as well as a growing number of commercial brands. Operating since 1950, we believe in celebrating and learning about diversity of people and cultures through travel and education. Our educational travel division is a leader in customized, branded, experiential travel and serves partners such as the Smithsonian Institution, NPR, Hearst, Zagat, Yale Alumni Academy, and the Massachusetts Institute of Technology. In this capacity, we are frequently the “brand behind the brand”. ATA also facilitates professional delegation travel in the fields of health, education, and law.