Sales Engineer

Job Type: Location Type: Hybrid

 

• Job Details
• Job Title: Sales Engineer
• Client: IT and communications services company
• Working Location: Livonia, MI
• Working Style: Hybrid
• Employment Type: Full-Time Exempt
• Salary: Not specified
• Benefits: Insurance, PTO, 401K
• Language: English; Japanese language skills not required

• Key Responsibilities
Pre-Contract Activities:

• Regularly engage with new and existing customers to understand their needs and explain how the company can address them.
• Develop strategies to solve customer issues based on experience in System Integration, Network Integration, or Project Management.
• Collaborate with business partners (e.g., application, network/server, security vendors) to identify optimal solutions for customers.
• Prepare and deliver presentations to highlight product or service features tailored to customer needs.
• Negotiate sales terms and service agreements.

Post-Contract Activities:

• Prepare necessary sales documents to finalize contracts.
• Coordinate the implementation of application systems and network infrastructure with internal teams and external partners.
• Maintain project schedules and troubleshoot system issues in collaboration with relevant stakeholders.
• Foster and maintain strong relationships with customers and business partners.

• Additional Responsibilities:

• Maintain customer records using automated systems.
• Regularly report sales activities to supervisors.
• Conduct market research to identify new opportunities.

• The Right Candidate Will Possess

• Experience in System Integration or Project Management
• Ability to handle IT-related solutions and communicate effectively with customers.
• Proficiency in identifying customer business issues and developing solutions
• Team-oriented mindset
• Familiarity with Office Suite Software (Word, Excel, PowerPoint)
• Knowledge of networks (routers, servers, security, cloud) or programming languages (C, Java, R, Python).

• Required Qualifications & Skills

• Project Management experience, including stakeholder communication to complete projects.
• Marketing experience, particularly in creating marketing strategies.