Sales Assistant – Japanese

• Job Details:
• Job Title: Sales Assistant
• Client: Japanese Automotive
• Working Location: Farmington Hills, MI
• Working style: Hybrid
• Employment Type: Permanent/Full-time
• Language: English/Japanese

• What will you do:
• Provide sales support for Account Managers, including order processing, customer communication, and account administration.
• Coordinate prototype and new model orders from request through delivery, working closely with customers, manufacturing plants, and the Japan headquarters.
• Manage prototype/sample orders, inventory, shipping documentation, invoicing, and payment tracking.
• Prepare and submit product development documentation, including PPAP and other customer-required documents.
• Maintain and administer ERP/EDI systems, including new inquiry registration and order control.
• Monitor production schedules, delivery timelines, and inventory levels to ensure on-time customer delivery.
• Prepare reports and presentations using ERP, Excel, and PowerPoint for management and customer requirements.
• Support customer onboarding, quotations, translations, document preparation, and meeting coordination.
• Communicate customer requirements, pricing targets, specifications, quality issues, and production updates across internal teams and the Japan headquarters.
• Create meeting minutes, activity reports, production capacity reports, CSR/sustainability reports, and other customer-requested documentation.
• Support continuous process improvements and perform additional administrative and sales support projects as assigned.

• Required Qualifications & Skills:
• Associate’s degree or equivalent experience preferred, with 2+ years of sales support, customer service, or related experience.
• Native or business-level Japanese and strong English communication skills (spoken and written).
• Experience coordinating orders, logistics, inventory, and customer documentation in a manufacturing or automotive environment is preferred.
• Proficiency with ERP/EDI systems and Microsoft Office (especially Excel and PowerPoint).
• Strong analytical, organizational, and problem-solving skills with excellent attention to detail.
• Ability to manage multiple priorities, meet deadlines, and coordinate with cross-functional teams.
• Strong interpersonal, negotiation, presentation, and technical communication skills.
• Self-motivated, proactive, and committed to continuous learning and process improvement.