Inside Sales Representative – International

Job Type: Location Type: On-site

 

Cervélo exists to Make Riders Faster. You’ll see our bikes on the road, on the trail, and under some of the most elite athletes in the world. We’re a small group of passionate riders, dedicated to delivering the best bikes in the world. We’re headquartered in Aliso Viejo, California, a sweet corner of Orange County where you can ride on and off-road year-round.

Our mission at Santa Cruz Bicycles is to make the best bicycles and to have fun doing it. Since 1994, we’ve been doing just that, and finding unique and innovative solutions for everything from suspension design to manufacturing processes along the way. We are a global organization and one of many premium brands in the Pon Bike portfolio. We are proud of our heritage, built on our commitment to quality products and talented people. Our employees are invited to be themselves and enhance our distinctive and evolving workplace.

ABOUT YOU:

As an Inside Sales Representative for International Distributors, you are an integral part of Cervélo & Santa Cruz Bicycles (SCB), connecting the brand to our international partners and riders.

Building and maintaining lasting distributor relationships while also meeting sales targets is a challenging and exciting role. If you have experience in sales, strong organizational and prioritization skills, and enjoy working in an ever-evolving environment, this job could be a fit for you.

This is a full-time temporary role that will end in December 2026. There is a potential for this role to become long-term.

WHAT YOUR DAY LOOKS LIKE:

• Account Leadership: Manage the full distributor lifecycle, from product inquiries and order entry to warranty and account health, expand distributor order books and maximize sales
• Operational Efficiency: Manage B2B platform and inventory communication to ensure seamless order fulfillment and logistics
• Achieve stated revenue targets through active selling to an established base of dealers
• Manage sales order entry process, including B2B, for Cervélo distributors
• Maximize revenue and distributor fulfillment by matching open demand to inventory ready to ship
• Be a driving force for the Cervélo and SCB brands within your assigned account list, driving brand allegiance with distribution partners while achieving revenue targets
• Coordinate with the International Sales Director and Distributors to create and execute the sales plan, manage the flow of inventory and build relationships with dealers
• Be the expert in the market dynamics in your territory, identifying opportunities and threats to the Sales Director to maximize brand performance
• Create accurate monthly, quarterly and annual sales forecasts for your assigned territory per distributor to guide sales planning process
• Provide regular budget reports and year-to-date sales reports for the International Team and the Sales Director

WHAT YOU BRING TO THE TABLE:

• 4 years of experience in a sales support role in specialty distribution or outdoor industry retail
• Knowledge of the bicycle industry and bicycle components
• High level of digital competency in Google Suite, with expertise in Google Sheets and Microsoft Excel
• Experience in effectively managing your priorities and time autonomously
• Ability to work as part of a semi-remote national team
• Knowledge of Spanish, Chinese, Japanese or Korean is preferred
• Experience with SAP or similar ERP software is preferred

LANGUAGE SKILLS: Ability to read and comprehend and explain documents in English. Effectively communicate, verbally and in writing, in English.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the overall duties and responsibilities of this job.

Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the overall duties and responsibilities. While performing the duties of this job, the employee is regularly required to stand, walk, use of hands and fingers, handle, or feel, reach above head with hands and arms, lift, push, climb, stoop, kneel, crouch, and/or crawl, pull, talk and hear. The employee must lift and/or move up to 20 pounds. Vision may be corrected within normal range. The noise level in the work environment is quiet.

SALARY RANGE: This compensation package will be dependent on experience, qualifications, industry experience and the interview with a potential range of up to $30-$37 per hour.