Japanese Key Account Quality Manager

Job Type: Location Type: On-site

 

Our team is expanding and looking to add a Japanese Key Account Quality Manager. We are looking for a dynamic and driven candidate interested in joining a fast-growing global company in the automotive sector.

The Japanese Key Account Quality Manager position is responsible for aligning with THK333 Group’s strategy, collaborating closely with business units to support quality strategy execution for key Japanese clients, and lead localization of customer quality management. Other responsibilities include:

Client-Oriented Quality Objective Management

1. Grasp client’s global quality strategy, coordinate integration of group/BU/factory resources to ensure sustained controllability of product quality risks.

Key Account Quality Management

1. Key Account Quality Management: interface with key clients on quality strategy, monitoring performance, mitigating risks, and achieving quality targets.
2. Internal Quality Management:resolve urgent quality issues and cross-BU gaps; coordinate organizational collaboration, audit responses, and corrective actions; conduct quality competency training
3. Account Quality System Construction: deploy and refine internal QMS frameworks compliant with industry standards and client specifications.
4. Customer Satisfaction Management: lead group-wide quality-client engagement initiatives to drive continuous improvement in customer satisfaction.

On-site After-Sales Quality Collaboration:

1. Support rapid response and problem resolution for Japanese clients in the Americas region.

To be a qualified candidate you must meet the following:

• Bachelor’s degree or above, with priority given to quality management or mechanical-related majors;
• 5+ years. in Quality/Project management experience (Mech. Eng. or Auto Parts), Japanese clients experience is preferred
• English proficiency as the working language; Japanese/Korean proficiency is preferred

Key to being successful in this role:

• Familiarity with automotive/component industry standards
• Familiarity with product development/manufacturing processes
• Familiarity with Japanese client quality evaluation systems
• Expertise in quality management tools/methodologies
• Highly responsible, proactive, and resilient under pressure; results-driven with strong resource coordination skills to meet client demands.
• Highly collaborative with strong organizational, coordination, and proactive abilities, adaptability, customer insight, and effective time management.

Why work for Minth? Here are the advantages of working at Minth.

• International development platform
• Dynamic and efficient team
• All-round personal improvement
• Personalized humanistic care
• Diversified working atmosphere
• Modern office setting
• Competitive compensation package