Operations Assistant – SNOWFOX

Location Type: On-site

 

Who are we:

We are part of the Wonderfield Group which includes the YO! Taiko, Bento, AFC Sushi, and SNOWFOX/SNOWFRUIT brands – we operate more than 1500 kiosks, and 60 restaurants, our grab-and-go sushi is available in over 3,700 locations and we have 50 major retail partners. Our key markets are the USA, Canada, and the UK with additional geographic presence in Europe and Australia. Our JFE Franchising, Inc. brands are:

SNOWFOX – the franchisor of over 1,000 full-service sushi kiosks in 25 states throughout the continental U.S., Hawaii, and Alaska.

SNOWFRUIT – the franchisor of over 1,000 fresh cut fruit and vegetables throughout the U.S. – Refreshingly, Crips and Flavorful!

Our Purpose:

We Believe in Better Food for Everyone, The Japanese Way…

We continue to capitalize on consumer trends, spearheading category growth by bringing our proposition to more people around the world across more channels, in more locations, on more occasions, and in more innovative ways. We are committed to purposeful progress and profit for the benefit of our people, our communities, and our planet and we have a clear ESG strategy that delivers progress against nine UN sustainability development goals.

Our Values:

Own it

We are accountable and make no excuses – We always look to improve. We take the initiative and are courageous and confident.

Care about it

We do the right thing, avoiding unnecessary shortcuts- We act with integrity and respect our communities, people, and our planet.

Make it Exceptional

We build relationships and make people smile- We say thank you – We’re positive and kind

Win Together

We’re open-minded and inclusive – We communicate with clarity – We take time to look out for others and celebrate the good stuff.

Overview of the role

As an Operations Assistant, you will provide administrative support to senior staff and executives at JFE to help improve efficiency and keep the team on task. This role will work with managers and other departments to identify and overcome operational challenges, and to create functional business operations.

At JFE you’ll join a dedicated team passionate about franchises and customer success. You will have room to grow-consider it leveling up in your career journey!

Key Accountabilities

• Support with administrative tasks pertaining to meetings, events, information sessions, office communications, and travel arrangements.
• Support with reporting that would better facilitate the operations team.
• Support with keeping track of projects and important tasks to ensure timely execution, communication, and minimizing potential bottlenecks.
• Keep internal databases updated and perform data entry tasks when needed.
• Conduct research and analytical activities to gather relevant information and data to support projects.
• Support with onboarding new employees and maintain professional relationships with the existing regional operations team.
• Operations assistants may also review operations to suggest areas for improvement, support in developing strategies to enhance business processes, and assist other departments as needed.
• Work closely with higher level management to ensure that operational activities are running efficiently.

What you’ll need

• A minimum of an Associate’s degree (or equivalent) in business administration or related field
• Prior work experience in similar administrative support role or in operations.
• Must be proficient in Microsoft Office (Microsoft Excel in particular).
• An aptitude for analytical insights.
• Excellent written and verbal communication skills.
• Outstanding interpersonal skills.
• Superb organizational abilities and time management skills.

What’s in it for you?

• We’re committed to building inclusive Teams and giving our people the opportunity to grow their careers alongside us
• Employer Paid Health Insurance: Medical, Dental, Vision, and Life Insurance
• 401 (K) Profit Sharing Plan
• Hybrid work environment
• Paid Time Off (PTO) & 13 Paid Holidays
• Monthly lunch meal allowance
• Fitness stipend
• Book allowance
• Tuition reimbursement and professional development assistance
• Training/Advancement Opportunities

JFE Franchising, Inc. is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.