Sales Support Specialist – Semiconductor (Optomechatronics product group)

Industry: Sales Support

Company: Canon U.S.A., Inc.

About the Role

Are you seeking an opportunity to work for one of the world’s most admired companies? Canon Americas’ industrial products division is looking for a Sales Support Specialist.

Initially, you will need to understand Canon’s full suite of industrial products. The ideal candidate will begin their training process with learning product knowledge, business operations and strategies. Grow your career while representing a company that is devoted to research and development, a passion for technological innovation, and a deep commitment to social and environmental responsibility.

You will be challenged with developing the skills necessary to effectively communicate with customers and Canon teams in USA and Japan. We will educate you in the navigation of Canon’s varied management and internal resource channels, and assist as you learn to develop the strategies necessary to manage and support internal processes and accounts. You will further develop and utilize your strong time management skills to provide consistent accessibility, service, and maximum visibility to both internal stakeholders and customers. Our goal is to train you to become an effective Sales Specialist whose ultimate objective will be to establish strong relationships, both internally and externally, and contribute to sales growth.

This position is full time and offers a hybrid work schedule requiring you to be in the office two company designated days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days).
Effective January 1, 2025, we will increase our required, scheduled in-office days for hybrid employees to three days a week.

Your Impact

Manage and maintain customer / vendor files, records and databases

– Communicates with customers, other divisions, carriers, freight forwarders and partner companies, to establish smooth business operation for sales shipping and receiving purchase orders

Responsible for processing customer orders, i.e. order entry, picking, processing shipments, invoicing, etc

Responsible for ordering products and processing incoming shipments of parts and merchandise

Support sales manager by managing back-order list and providing sales revenue forecast

Represent Canon professionally by obtaining comprehensive knowledge of our product portfolio and sales processes

Increase sales performance by building close relationships within Canon, our clients and how our products can fit their market needs

Work closely with sales supervisors in US, to prepare solutions for customers

Contribute to the achievement of monthly and annual sales product and revenue targets

Develop and maintain effective relationships using cross-functional communication across multiple levels including purchasing, accounting, service and engineering departments.

About You: The Skills & Expertise You Bring

– Bachelors degree in a relevant field or equivalent experience required, plus 3-5 years of related experience
– Experience in import/export operations preferred
– Detail oriented and organized with strong computer, customer service and organizational skills are required
– Ability to multitask and prioritize urgent requests are required
– MS Office proficiency including Word and Basic Excel are required. Proficiency in Quickbooks and Powerpoint preferred
– Excellent written and verbal communication skills required
– Bilingual Japanese/English preferred

The company will not pursue nor support visa sponsorship for this position.

We are providing the anticipated salary range for this role: $66,560 – 81,550

Company Overview

About our Company -#CUSA

Posting Tags

#LI-HYBRID #PM19 #CUSA #LI-NF1