Inside Sales Assistant

Job Type: Location Type: Remote: open to residents of any country

 

Inside Sales Assistant

Who we are:

Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We’ve grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as “Culinary Ambassador” promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 8,000 Japanese foods, beverages, restaurant equipment and supplies.

Benefits

All paid Health, Dental, and Vision Insurance for employees and their dependents

Life Insurance and 401k Plan with company match.

Location: Phoenix, AZ
Hours: M-F: 8AM – 5PM; 1 hour lunch

Essential Job Functions
• Assist Sales Associates with order entry and paperwork
• Greets and directs visitors at the front desk and maintains the visitor log
• Answers, screens, and forwards incoming calls to appropriate person
• Collect payment by cash, check, or credit card and generate receipts for will call customers
• Scan documents
• Communicate with the Chopstick company regarding to price update, problem solution, logo design, etc. for chopstick logo.
• Modify quantity for fresh fish orders in the system
• Communicate with vendors regarding price updates
• Create promotional flyers to promote Company products
• Calculate costs and product pricing to determine profit margin
• Assist with other sales related duties
• Other duties as required by department manager

Physical Requirements
• Ability to sit in an office setting for an extended period of time
• Ability to type and use a computer for extended periods throughout the day
• Ability to reach, bend, kneel, and lift up to 40 pounds occasionally
• Working Conditions

o Noise Level: Normal to loud while in the office

Other Requirements
• Business level English required – Read/write/speak/listen
• Business level Japanese preferred – Read/write/speak/listen
• Basic knowledge of Microsoft Office required
• High School Diploma or equivalent required
• The ability to communicate effectively
• Maintain a positive attitude
• Strong customer service skills
• Ability to work independently and as a team
• Ability to adapt to frequent changes in assignments and workload
• 1+ years of experience in an administrative or clerical position preferred
• 1+ years of relevant experience or food industry experience preferred

Knowledge and Skills
• Intermediate mathematical knowledge – profit margin calculations, markups, discounts, combining/converting measurements, counting inventory, etc.
• Problem-solving skills
• Communication and interpersonal skills
• Exceptional organization and time management skills
• Knowledge of Japanese food and sake preferred

Disclaimers

This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company’s sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the “at-will” employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.

Mutual Trading Company, Inc. is an Equal Opportunity Employer